Conference Services Policies

 

 

  

Agreement Revisions

Contract changes should be submitted in writing to Conference Services.  The university will consider and respond.  Substantial changes to agreement will be documented either by a revised Service Request Form or a Change of Order Contract.  Any needs not specified in agreement are subject to additional charges.  The Sponsoring Organization waives any claims for damages or compensation resulting from fire, casualty, or other circumstance causing curtailment of the agreement.

Alcoholic Beverages

All city and state laws apply. Alcoholic beverages must not be consumed in public areas.  Guests who are under the legal drinking age are not permitted to consume or possess alcoholic beverages.    Extended policies can be found on the Conference Services website at the following links: 

  1. Radford University Alcohol Policies

  2. Lodging Guests Alcohol Policies

  3. Dining and Catering Services Alcohol Policies

  4. Catering Alcohol Policy Statement

  5. Selu Alcohol Policies

  6. Business Technology Park/St. Albans (King Center) Alcohol Policies

Cancellation Policy

Sponsoring Organizations must agree to pay penalties if agreement is cancelled.  Penalties for canceling a program are assessed as follows: up to 30 working days before, no penalty; 30 to 15 working days, 15 % of estimate; 14 to 5 working days, 50 % of estimate; and 5 working days or less, 100% of the estimated expenses.  The Sponsoring Organization is responsible for all previously incurred expenses.

Contract

In scheduling events with Conference Services, the Sponsoring Organization will complete a services/facilities request form.  Event bookings are considered TENTATIVE until this form is signed and received by the Sponsoring Organization and Radford University.

Continuing Education Units

Link to Radford University Continuing Education for CEU information.

Damage and Theft

Sponsoring Organizations are responsible for direct and complete supervision of all participants and are therefore liable for all damage done by participants. The participant is also held liable for his/her actions.  Radford University is not responsible for loss or theft of personal property or damage to personal property.  If you believe that your personal property has been stolen or damaged, please contact the University Police immediately to file a report.  Link to damage and theft.

Dining and Catering Services

Conference Services books events for educational and economic development related purposes. Conference Services will contact dinning and catering for these events.  Requests for private functions, i.e. weddings, should be booked directly through catering. 

Link to Dining and Catering Policies, Room Rates, and Catering Menu.

Disorderly Conduct

Disorderly conduct is any behavior, which disrupts the regular or normal functions of the Radford University community, including behavior, which breaches the peace or violates the rights of others.  Disorderly conduct is prohibited on Radford University property.  Disorderly conduct defined.

Exhibit Services

Commercial exhibits that are part of a conference may be displayed when approved by Radford University Conference Services.  Exhibits must be consistent with the purpose of the program.

Facilities (Meeting and Lodging)

The Sponsoring Organization is responsible for being in compliance with the policies and procedures established by Conference Services as well as the individual meeting and lodging facilities that they are utilizing.  Radford University Conference Services reserves the right to alter space assignments as necessary.  Facilities policies are listed below and are available via Conference Services office or the Conference Services website.  Contact the Director of Conference Services to clarify the relevancy of any of the policies to your organization.

University buildings and office areas are to be entered only during scheduled hours and may be used only for program related purposes and meeting space as approved by Conference Services.  An organization using any of the university's equipment should keep it well maintained while in use.  If the equipment is not operating properly, the organization should notify the Conference Services staff immediately.  Any equipment that is found broken, mutilated, or destroyed of which the Conference Services staff was unaware will be billed to the Sponsoring Organization.

Failure to Comply

Failure to comply with Radford University officials or those appointed on behalf of the Radford University, acting under provisions of the agreement, may result in revocation of Sponsoring Organization.

Federal and State Laws

All guests must comply with all Federal and state laws and the Radford University policies and regulations.  Failure to comply may result in removal of the individual or group from the Radford University campus and possible legal actions.

Fees (Admissions/Registration)

Any activity that charges fees or conducts an activity which involves the payment of money by one party to another shall be responsible for its own cash security and for full compliance with applicable federal, state and local laws and ordinances concerning gaming of change, tax and liability.

Liabilities

Non-university organizations shall provide their own liability insurance for all participants in the group, of not less than $100,000/$300,000 for each person/occupancy for bodily injury and $100,000 for each occurrence of property damage.  The university is to be named as additional insured on the policy.  The Sponsoring Organization shall provide the university with a certificate of insurance no less than two weeks before the scheduled arrival date.

Parking Services

Parking lots will be assigned to various programs by Conference Services in consultation with Parking Services.  Conference Services will provide parking permits for all guests free of charge.  These passes must be used in vehicles while on campus to prevent them from being towed and/or ticketed.  Link to Radford University Parking Services Regulations and Directions to Radford University.

Payments/Deposits

Unless otherwise stipulated, Sponsoring Organizations are required to pay fifty (50) percent of the total estimated bill at least sixty (60) working days prior to arrival date.   If a deposit has been made before cancellation, deposit will be applied to percentage of total estimate required in cancellation policy above or refunded if no penalty was applied.  Any additional funds will be returned to the Sponsoring Organization.  Remaining fees will be billed within 15 calendar days from the close of program.  Payment is required within 30 days of billing date.  After 30 days, a service charge of 3% per month may be assessed on past due amount. 

Rates

Rates depend on the nature, duration and special requirements for events, charges for the following services may be assessed:  Lodging, Facilities, Set-up, Technical Assistance, Maintenance, Security, Utilities, Outside Vendors, Equipment and Supplies.  Conference services staff will work with your group individually to determine your needs and to provide an estimate.

Registration Services

If conference registration is being managed by Conference Services, registrant payment must be received prior to commencement of program.  Participation is generally guaranteed on a first come first serve basis. Checks payable to Radford University.  A participant must submit a written refund request no later than the closing date of registration, to be eligible for a refund.  If program is cancelled or postponed registration fees will be refunded.

Safety Concerns

The Radford University Safety Office shall have the authority to stop any activity that presents an imminent hazard to university personnel, property or environment. Link to Radford University Safety Policies.

The responsible and safe use of bicycles, skateboards, and roller blades are permitted on Radford University sidewalks and parking lots but not on Radford City sidewalks. Link to bicycles, skateboards and roller blades for detailed policies.  Golf practice is not allowed at anytime on the Radford University campus.  No pets are allowed in campus buildings except for properly attended assistance dogs. Local leash laws apply. 

Any person who tampers or causes false alarms, bomb threats or misuses fire equipment without a just cause will be accountable. Link to tampering policies.  Candles are not allowed in buildings and the use of objects with open flames are also prohibited in university buildings.

Security Rights and University Rights

The university may exercise the right to enter a room during a program for the purpose of inspection, repair, or emergency.  The university may exercise the right to reassign programs to new residence halls or meeting facilities, after timely notification, in order to accomplish necessary repairs or renovations to facilities.  The university may revoke campus privileges including residency in or utilization of its buildings to an occupant whose conduct, solely in the university's opinion, becomes injurious to the university community.

Speaker, Presenter Contracts

If Radford University Conference Services manages speaker or presenter contracts, it is the responsibility of the Sponsoring Organization to compile all relevant information from the speaker, presenter, entertainer and/or staff member to assure timely payment.

Solicitation/Commercial Advertising

Commercial advertising and/or solicitation is not permitted on Radford University’s campus.  Use of the Radford University name and/or logo is subject to approval on a case-by-case basis by the Director of Marketing. Program fees must include the cost of printing and postage for all publications.  Exceptions to the commercial advertising policy are acceptable in the following formats:

  1. Convention packets (materials) prepared for participants may contain commercial advertising if it is deemed by the Sponsoring Organization to be of significant importance that the information be made available to the participants.  Items should not be included merely for the convenience of the advertisers.

  2. Information intended to give participants guidance about things to see, shopping areas, and entertainment possibilities, which might also carry advertising, are allowed as long as the item is of value to the participant beyond the advertising content.

  3. Materials, which are part of approved conference exhibits.

Supervision Requirements

Conference Services requires at least one counselor for every 15 youth participants.  Supervision of all residents while inside or outside the residence halls and university buildings is the responsibility of the Sponsoring Organization.  It is also the Sponsoring Organization’s responsibility to protect university equipment and property.  Responsibilities of the counselors include the protection of residents and monitoring the behavior and activities of their designated participants while on the Radford University campus.  Counselors must be in the residence halls beginning at the hour residents are allowed to be in the residence halls each evening and until the time residents are permitted to leave the residence hall in the morning.  Link to supervision requirements for overnight guests.

Technical Assistance

On going technical assistance is available for a fee and should be requested two weeks in advance.  Basic technical assistance and orientation is provided to customers who rent the equipment.  If a customer chooses to bring their own equipment and needs assistance, a technical service charge will be assessed.  Last minute requests for equipment or assistance will be accommodated if possible, but may not be available. 

Tobacco and Illegal Drug Use

The use of tobacco products is prohibited in buildings.  Smoking is only allowed in areas designated with a sign as a smoking area.  The possession, use, or sale of controlled substances is prohibited and may result in legal actions.   The possession of paraphernalia in conjunction with drug residue is also prohibited at all times. Link to tobacco and illegal drug use.